Available from 2018, bCasino has forced its way into the minds of British players, and we’re going to learn why today. From their welcome offer to the customer support, no stone will be left unturned in our bCasino review. Hopefully, by the end, you’ll feel comfortable deciding whether or not bCasino is for you. Where better to start than with the welcome bonus?
Across three deposits, be ready to have your socks blown off by bCasino and it is virtue of their £1,200 and 100 extra spins welcome bonus. With the first deposit, make sure it’s over £20 and bCasino will match anything up to £500 (as well as providing 50 spins). With the second deposit, you get 50% on anything up to £200. Finally, bCasino encourage you to deposit a third time with their 125% bonus (up to £500) and another 50 spins.
It’s hard to ignore the sheer scale of this great offer; with most casinos, the first deposit offer is enough. For bCasino, they have bonuses on the following two deposits. With the third, they do something that is rarely seen in the industry which is go beyond doubling players’ money. Not content with a 100% bonus, they even throw another 25% on top. As long as you read the fine print and adhere to their rules, this bonus will be well worth your time.
Of course, this welcome offer counts for nothing if the platform itself is poor and lacks on the gaming side. Luckily, bCasino teams up with some of the biggest names in the industry. This includes:
- Net Entertainment
- Play’n Go
- Leap Gaming
- NextGen Gaming
- Lightning Box Games
- Iron Dog
With all these partnerships with reliable and experienced providers, this translates to a wealth of enjoyable games. However, we’ll start by saying that it can’t compete with some others in this niche. While other new names are pushing past 1,000 titles, bCasino has around 700 – of course, this is still plenty for most players.
With bCasino, you’ll have access to baccarat, live casino, table games, blackjack, mobile games, slots, keno, and roulette. Although there are fewer games on the platform, there’s definitely a noticeable focus on quality. As we scrolled through the list, we found all the most popular games.
Like most online casinos, slot games are a key area and you’ll enjoy the likes of Jack Hammer 2, Jungle Spirit, and Gonzo’s Quest. With video slots, some have a free feature which allows you to test the game before you stake your own money.
We know that the live casino features are only getting more popular, so we couldn’t forget this area (and neither could bCasino). Not only do they have a wide variety of games with classic roulette, blackjack, and Golden Ball, the video quality is higher than expected. All dealers are professional, the studios encourage an authentic casino feel, and all the most popular options are available.
Banking and Finances
More than ever, players are experimenting with new ways to deposit to online casinos, and this is reflected in the number of options provided by bCasino. They allow for:
- Skrill Moneybookers
- Pay by phone
In terms of withdrawals, many of the same options are available but there’s also an opportunity to use a wire transfer. Aside from the welcome offer we discussed earlier, minimum deposit normally sits at £10. On the other hand, you’ll need £20 in your account to withdraw. For the more successful players amongst us, it’s impossible to withdraw more than £5,000 per month. Finally, all money withdrawn from the platform should reach your desired account within three working days.
When we first clicked onto bCasino, one of the features that hit us immediately was the simplicity. With views of London’s landmarks appearing at the top of the page, they advertise special offers and the magical £1200 welcome bonus. However, nothing is thrown into the visitor’s face while navigation from this home page is easy.
Across the top, players can click between Home, Blackjack, Promotions, Slots, Roulette, Blog, Scratchcards, and Live Casino. For first time visitors, this makes life easier. However, you might be more inclined to scroll down and look through the Hot Games and other options. Unfortunately, we did find the lack of a search bar slightly disappointing.
We can’t talk about user experience without mentioning the mobile app, something that not all mobile casinos have. When deciding on a new online casino, this is actually one of the advantages of choosing a newer service; they’re not from a time where mobile apps didn’t exist and so they’re more willing to have this feature from the start. The app is just as strong as the desktop website, and we found that the games play well too.
Licenses and Customer Support
We would never write a review for a service that didn’t have the right licenses for the UK, but this doesn’t mean we take this sort of thing for granted. Therefore, we’ll tell you that the parent company for bCasino is called GS Technology. In turn, this business is registered in the UK and has all the appropriate licenses to provide gaming services to the market; they have the UKGC (United Kingdom Gambling Commission) license.
Furthermore, we think customer support is just as important considering that our own money is on the line with the platform. To get started with support, every page has a green help icon which opens a live chat window. If you have any requests or concerns regarding your account, click this green button and you’ll be talking with an agent in no time. Though this is something offered by most online casinos these days, it’s a fantastic addition to the industry and something to consider when choosing bCasino.
Elsewhere, there’s no phone number, and this might be a problem for some. This being said, you will have access to an email address and the website itself has a detailed FAQ page. We tested the email address and they replied within 24 hours, so you can’t ask for much more than this.
For the loyal players who like to be rewarded for said loyalty, allow us to talk about the VIP scheme on bCasino. Starting with the first bet, the idea is to climb the ladder by earning points. Over time, with regular playing, you’ll progress from Silver all the way up to Diamond. At a certain point, you’ll hit a ceiling and can only progress again with an invitation. Towards the top of the ladder, you’ll enjoy:
- A personal account manager
- High redemption points
- Cashback deals
With bCasino, your loyalty really is rewarded through various perks and benefits. In our opinion, this cements our view that bCasino is all about the players. Couple this VIP scheme with the amazing welcome bonus and it’s less of a surprise to see lots of people switching from well-known names to this new service.
As gambling addiction grows as a concern within the UK and Ireland, we think it’s important that action starts with online casinos and other services. With bCasino, they have a dedicated bResponsible page which lays out their intentions and features.
For example, there’s a list of self-assessment questions for those who think they might have a problem. From here, they provide a list of organisations (and their links) including GamCare, Gamblers Anonymous, and Gambling Therapy.
In terms of actual features, players have access to a few tools. You can set gaming activity limits, take a break from the platform for one day, a week, a month, or six weeks, and you can exclude yourself from your bCasino account for up to five years. For us, bCasino actually go further than most considering this is a service that relies on the money of users. On the bResponsible page, they offer advice on how to block access to their own website using blocking software (something that not every service is willing to do!).
Playing on Mobile
Earlier, we spoke about the mobile app, but not everybody wants to play through an app, or they don’t want yet another app taking up memory on their device. If you can relate to this, don’t worry because the website works just as well through a browser on tablets and mobile devices. As long as you have a strong and stable internet connection, the games all perform as expected. Since the desktop website has a clean and sleek appearance, this makes the mobile website extremely easy to use. With some online casinos, the cluttered desktop website makes the mobile experience a nightmare.
All things considered, bCasino has done everything right in their early life. They work with big providers, offer a brilliant welcome bonus, have a beautiful website, and support players with responsible gambling features. If we were to pick holes, it would be the lack of phone support and sometimes slow withdrawal time.