BetNeptune

star

4.3

deposit

£10

min. deposit

withdrawl

£10

min. withdraw

Bet £10 Get £30 Free Bet

New Players Only. Minimum £10 qualifying bets. No cash-outs allowed. Free bet is a one-time stake of £10, minimum odds of 1.5, stake is not returned, maximum Conversion £20, 10X wagering the winnings, valid for 7 Days from issue. Excluded Skrill deposits. Full Terms apply | T&C apply

  • New Betting Site (2020)
  • ProgressPlay Platform
  • £10 in Free Bets

General information

Year founded

2020

Website

www.betneptune.com

Licenses

MGA, UKGC

Betting type

Baccarat

Betting

Bingo

Blackjack

Casino

eSports

Jackpot

Live Casino

Lottery

Poker

Scratch Cards

Table Games

Video Slots

Software providers

ProgressPlay

Payment method

Deposit

Withdraw

Maestro

YES

YES

Mastercard Debit

YES

YES

PayPal

YES

YES

Skrill

YES

YES

Stripe

YES

NO

Visa Debit

NO

YES

Visa Electron

YES

YES

Support

phone

Phone support:

NA

email

Email support:

[email protected]

chat

Live chat

Yes, 24/7

email

Working hours

Mon-Fri: 00:00-24:00; Weekend: 00:00-00:00

Languages

Screenshots

Detailed review

There was a huge explosion of betting sites created in 2020, and BetNeptune was just one of them. When there’s so many out there, they’re going to have to work hard to make themselves stand out from the competition. Is there anything special about them that you should look into? Let’s take a look.

Pros:

  • A good spread of sports to bet on
  • Rewards store that rewards regular members
  • Friendly and helpful customer service team

Cons:

  • No live streaming available
  • No mobile app

Sports Markets Available

Firstly, you need to see how many different sporting markets that BetNeptune has for you. As they’re so new, there can be a concern that they won’t be able to bring the best amount of markets to the site, and give you what you’re looking for. What can you find here?

Right now, there are 17 different sports that you can bet on. That’s not as many as other sites out there, but it’s not bad going for a site that’s still so new. Their biggest sport is football, and that’s where you’ll see the deepest markets here. They also cover a lot of popular sports, such as baseball, cricket, tennis, and more.

They have some smaller sports too, so you’ll still get a good range of sports to bet on. You can choose from Teqball, volleyball, futsal, and so on. They also have markets in some eSports, such as CS:GO and League of Legends to name a couple.

Of course, because there’s a smaller range of sports there’s some that you’re not going to find here. For example, there’s no horse racing or greyhound markets, two big draws to many UK betting sites. As well as this, the markets aren’t as deep as other sites. In football, their biggest section, they only have 31 markets at time of writing.

This can all change in the future, as the site grows though. Right now, they’re starting out with a good range, meaning that you can still find the sports you want here.

Betting Odds And Features

As BetNeptune are such a small and new site, are they going to be able to give you the best prices on your bets?When you compare them to other popular betting sites, they’re actually more competitive than you’d think. They average at about 7.05 in their betting margins, which is actually higher than a lot of sites. This ensures that you’ll get some good deals here as a member.

What about features? There isn’t that much to speak of here, but again that can be attributed to the fact the site is so new. You can use cash out to end bets early if needs be, and there’s ability to place ‘quick bets’ on the site. These may change once the site is more established, though.

In Play Betting

One feature BetNeptune does have is in play betting, something that most punters will want to see on their betting site. This allows them to bet on sports as and when they’re happening, so they can experience the thrill of following a team to victory. This is aided by the in game match tracker, which shows you what’s happening in game at any time.

While they do have the tracker, there’s no live streaming available. That’s not a surprise though, as right now only the biggest sites have access to live streaming. Despite this, you’re going to have a good time betting here with in play games.

Site Design

The design of a betting site is so important. It’s more than what the site looks like, although that’s important too. You also need to be able to navigate it quickly, and find what you’re looking for. What can BetNeptune offer you here?

In terms of looks, BetNeptune keeps it quite simple. With a dark colour palette and basic design, you’re not going to see anything that flashy here. That’s good for a lot of people though, who are there for betting and find extras distracting. If that sounds like you, then you’re going to like their looks.

As for layout, they’ve hit a good balance where they have enough info on screen at any one time, without overloading you. It’s so easy for betting sites to just have everything on screen at once, making it so hard for you to find what you’re looking for. That won’t happen here, which is good news for you.

Want to place bets when you’re out and about? The site has been optimised for mobile, so it’s very easy to use through your mobile browser. You can find what you want through the browser and place bets, no matter where you are. There isn’t a mobile app available, but most members are quite happy using the mobile browser site.

There are a lot of betting sites out there, and BetNeptune isn’t doing anything new with the site design formula. However, they keep it simple, something that a lot of betting sites are doing now to make them easier to use.

Welcome Offer

Again, as there are so many betting sites out there, they need to do their best grab your attention and get you to choose them. How are BetNeptune getting you to choose them as your betting service? Like a lot of sites, they have a welcome offer you can use to get some free bets on the site.

As a new member, you can claim a £10 free bet for using the site. To get it, all you have to do is sign up and then place a £10 bet at odds of 1.5 or greater. Once you’ve done that, you should see the free bet in your account.

There are a couple of things to know before you take them up on the offer. Firstly, you’ll need to claim the offer within 7 days of signing up, or it will expire. Plus, there’s a wagering requirement of 10x on your bonus cash before it can be withdrawn. That’s all very reasonable though, so it shouldn’t be a problem.

It’s a good deal, and a very simple one to claim. It’s great for new members as they can use that cash to try the site out for themselves, and get a feel for it. It’s true that you can get more from other betting sites, but this offer is very straightforward and doesn’t have a lot of strings attached.

Promotions And Offers

It’s not just the welcome offer that you should be looking at, when you’re considering BetNeptune. As well as this, you want to see is they have some good offers for you as a member. Will they reward you for being a regular member and betting here?

You can check out everything they have to offer on their promotions page. These do change out often, so it’s worth checking back and seeing what they have. For example, in the past they’ve had a 15% rebate offer for the Champion’s League and the Europa League, so there will always be something interesting here to see.

As well as this, there’s actually a VIP rewards scheme, something you don’t always see when you’re on betting sites. It’s great to see, as you’ll be able to build up to better and better rewards the more you bet here. It uses a level system as you’ll see in most schemes of this nature, and the more you bet the higher you’ll go.

These levels are important, as you’ll earn points every time you make a bet. The higher your level, the more points you get. These points can be used to pick out rewards from the rewards store. You can get anything here, from access to tournaments to free bets and more.

It’s an interesting and fun take on a rewards system, and a lot of members already use and love it. We do like that they’ve tried something new here for their members.

Banking Options

If you’re thinking of signing up, you’ll need to see whether the banking system at BetNeptune works for you. Is it offering what you need?

You’ll want to be able to use your preferred payment options if you’re signing up here, and there’s a good range that are accepted here. For example, you can use your debit card, such as your Visa or MasterCard, if that works best for you. You can also use an eWallat account, if that works better for you. You can use PayPal, Trustly, PaySafeCard, MuchBetter, and ecoPayz.

This has given you a good range of options, so you can pay with the method that makes the most sense to you. With PayPal available here, most first time members are going to find it very easy to sign up and start betting. Plus, they’re a sign that this site is trustworthy.

The minimum deposit here is £10, which is all you need to get that welcome offer and start betting. The money will reach your account right away, so you can start betting as soon as you sign up. When you withdraw, there’s a 1-5 day window where the payment will be processed. Be aware that there is is a £2.50 withdrawal fee every time you do so, which is a shame as there’s so many sites that don’t charge this.

Otherwise though, we can’t fault the banking here. It’s very easy to use, and you’ll be able to get started as quickly as possible.

Customer Support 

Most members won’t have any problems when they’re using the BetNeptune site. Sometimes though, there are going to be issues as no site is perfect. If you’re having problems and need help, what can you expect from the team here?

If you ever have any questions about the site, the first thing to do is take a look at the FAQ. This will be full of details about the site, and what you can expect from them. You’ll find answers to commonly asked questions, such as how to make an account and what to do if your deposit is declined. You can also search the database to get the answers you need, too.

Can’t find what you need here? That’s not a problem, as you can talk to the customer service team, who will be happy to help you. There are two different ways you can get through to the team and get help when you need it. Firstly, you can send them an email, which is a good way to get in touch when you need help but don’t need it all that urgently. You also have the option to use live chat, which puts you in touch with someone right away. No matter how you talk to the team, they’ll do their best to help you out.

Conclusion

Are BetNeptune the best betting site out there right now? That’s a tall order, thanks to the explosion of betting sites that have hit the market recently.

There are a few things that are stopping them from being one of the most amazing sites out there. They don’t have the best spread of sports yet, with big games like horse and greyhound racing missing. They also don’t have the best market depth. However, that can be improved with time. Plus, there’s that fee for withdrawing winnings, which isn’t great.

However, the benefits outweigh the negatives here. They have an excellent reward scheme, so those that bet regularly here will be able to get more out of each and every bet. The banking system is easy to use, and if you ever need help, the customer support team have your back. Plus, there’s some excellent odds and pricing here, making it very rewarding to place bets on this site.

About the author

Carl Hughes

Editor

Carl Hughes

Editor

Carl Hughes is a leading expert on sports and casino betting. Carl began his career with a BSc in Sport, Exercise and Health Sciences from the University of Birmingham before working within the industry for some of the bigger names (GVC and Bet365) and has been praised as being "a leading sports betting commentator".

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