Can you claim free bets from the same site more than once?

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Carl Hughes Betting Expert

Updated:April 19, 2023

When joining a new betting site, it is easy to get carried away by the alure of free offers: A free ten-pound bet when you deposit X, a free spin when you spend X, a free credit here, a free bet there. These offers are there to grab your attention, your money and your time. It asks the question; can customers go one or two steps even further and claim multiple sign up offers from the same betting site in order to win more cash?

It is important to remember that betting sites, just like the punters, are looking to make the most money in as fast and easy way as possible. Their sign-up offers appear to offer an easy and quick way into those first few bets, so it is not difficult to get carried away and think that you can rig the system by signing up for as many as possible.

However, it is obvious to say, bookies don’t do charity. Sign up offers, which are advertised in bright lights and colours to new customers who have registered or are looking to register, are watched closely by each website and any attempt to take advantage of these offers by creating multiple accounts, known as “gnoming” can be met with harsh consequences, including fines and jail time.

Sign Up Offers to Get You in The Door

Let’s take a quick look into what kind of sign-up offers are typical of the market today.

One of the most popular offers is free bets is a certain amount of free cash if a certain amount is placed.

For example, if a £10 bet is placed by a customer during a certain time period, then they will receive another £30 or £40 in free betting to be used. It is important to remember that this offer should not be seen as “free money” for the customer, since the funds cannot be withdrawn straight into a bank account and must be placed on certain areas of the website. This is an enticing way to hook a new customer into handing over their cash in return for more betting and more chances at winning.

Another popular offer used by betting sites are “free spin” offers, where new customers can deposit a certain amount of money and then receive an amount of spins on the Casino area of a website all at no extra cost. Again, it is easy to see why a new customer is happy to take these offers.

Depositing money for the first time as a new account is one of the simplest forms of free betting. This is like the before mentioned free cash when a certain amount is placed, however the amount given in free bets with initial deposits are usually larger, with some betting websites even offering double the amount that is deposited.

Takeaways: Sign up offers are used by the betting company to draw in new customers and get them spending money. There are multiple ways to receive free bets.

Opening Multiple Accounts, Being Many People

Free bets, free spins, free money. Why not open multiple email addresses and register them with the website as new accounts to take advantage of all these offers?

Bookies want to limit these offers as much as possible, as they understand that their offers will lose them money in the short run before covering themselves over longer periods of time as the customer bets more and more on their website. It is not ridiculous to imagine that they believe themselves to making these offers in good faith, to “help” the customer through their first few bets, and do not want a customer using the system for their own benefit through multiple accounts.

Betting sites have clauses in their small print that states only one free bet or offer will be allowed per customer. They take this seriously. There have been instances of people going to prison or being charged hefty amounts in criminal fines for abusing the system, with one man who made nearly £80,000 from online gambling using fraudulent passports, identity cards, and false utility bills to open various online accounts being jailed for three years.

Throughout this article we will explore how these people are caught and the consequences of their actions.

Takeaways: Opening multiple accounts to take advantage of sign-up offers will likely see your accounts suspended or even cancelled. Extreme instances could see you jailed.

They’re Always Watching

There are multiple ways that a bookmaker can track customers on their websites. It is important to understand why this. The simple answer is that they do not want their customers to “win”, in fact, it is not uncommon for customers that are seen to be “winning” far too regularly in the eyes of the bookmaker to have their account limited or restricted. The old “The house always wins” really is the case for some people.

But how are punters tracked, and how does a gambling website know when multiple accounts are being used to take advantage of sign up offers?

Technology is by bookmakers to track a customer’s actions. Punters will always be “monitored” on betting websites for any suspicious activity, with systems in place to evaluate every registered account and take any action necessary to ensure that these customers do not get ahead of the game. The main method of monitoring activity is by tracking a customer’s IP address.

Every device that can access the internet has an IP address, a unique number that can be tracked online. No two computers using the same network can have the same IP address, and bookies use technology to track every IP address using their website. This means that you can’t use the same computer as another person in the same household to sign up another account to the same website and take advantage of sign up offers.

Another way that bookies track new customers is through household addresses. When a customer signs up to a gambling website, they must enter personal information including their name, address and in some cases new customers will even be asked to provide ID to confirm their age before being able to deposit funds. So, when signing up for a new account, customers are unable to “make up” addresses or any other important information. If a bookmaker sees the same address being inputted over and over into new accounts, they will take it seriously that a customer might be trying to take advantage of sign up offers.

Many computer users and gambling website customers use VPN software. A VPN, or virtual private network, keeps information and online activity private, sending information through an encrypted space that nobody can see into. It is easy to see why a gambler might think that using a VPN will “blind” a bookmaker, but even using the same bank account used for other logins would be flagged to the gambling website.

Takeaways: The bookmaker is always watching and monitoring for suspicious activity by checking addresses, bank account details and personal information.

Getting Caught Would Not Be Good

Customers that “abuse” the offers in place can have their accounts closed, or even limited. In the betting websites small print, or their terms and conditions, customers will find information related to taking advantage of sign up offers and setting up multiple accounts. For example, here is bookmakers William Hill’s terms and conditions on duplicate accounts:

6. Duplicate Accounts

6.1. You may only have a single Account at any one time.

6.2. If we have reason to believe that you have opened or are associated with more than one Account, such additional Account(s) will each be classified as “Duplicate Accounts“. Examples of being ‘associated with’ more than one Account include (but are not necessarily limited to) using someone else’s Account, using someone else’s Account details or having multiple Accounts at/under the same physical address and/or email address and/or IP address). We are entitled, in respect of each Duplicate Account:

6.2.1. to close the Duplicate Account, leaving you with only the original Account (unless we have reason – for example if you have deliberately or fraudulently opened more than one active Account – to close all your Accounts);

6.2.2. to treat all bonuses and/or free bets using the Duplicate Account, and all winnings accrued from any such bonuses and/or free bets, as void; and/or

6.2.3. to void all future bets/wagers on the Duplicate Account (and all winnings accrued from such bets/wagers).

6.3. To the extent that we are not able to fully recover amounts we have paid out to your Duplicate Account(s), we may recover any such amounts directly from your original Account and/or from any other Duplicate Account held by you or on your behalf.

Source: www.williamhill.com

Other gambling websites terms and conditions are similar. And from the above, one important piece of detail stands in clause 6.3: Not only can your account be suspended or closed, but funds can also be taken original accounts in attempt to recover the bookie’s lost funds.

Other gambling websites can also be notified. It is quite normal and legal for bookies to tell other bookies that you have been taking advantage of their website, and, if you have an account, to keep an eye out for suspicious activity under your name.

Takeaways: It is not “illegal” to open multiple accounts or take advantage of sign up offers, but it will be taken seriously by the betting company, and your account with them, and other websites, could be closed.

But What About Multi-Person Households?

There could be a few gamblers in the one house. Initially, several people signing up to the same gambling website and using free offers might raise a red flag for the bookie, and the customers may be contacted in order to provide additional information or identification before being allowed to deposit or continue to gamble. Such instances can be common in households like student flats however these things can be easily explained and quickly resolved through communication with the bookie.

Takeaways: Multi-person households may have to provide additional information and identification before their account becomes active

Is it Worth it?

While it is quite normal for punters to have accounts across multiple betting websites to take advantage of their free sign up offers, it does not appear advantageous to attempt to set up multiple accounts with the same gambling website. Customers attempting such activity will often find that the hassle isn’t worth it as the lengths that bookies will go to make sure that they continue to profit are quite far.

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About the author

Carl Hughes

Editor

Carl Hughes

Editor

Carl Hughes is a leading expert on sports and casino betting. Carl began his career with a BSc in Sport, Exercise and Health Sciences from the University of Birmingham before working within the industry for some of the bigger names (GVC and Bet365) and has been praised as being "a leading sports betting commentator".