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Mayfair Casino Offers

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New players only. First 3 deposits only. Min deposit £10, max total bonus £400 and 175 spins. 30x bonus wagering (deposit + bonus), 30x spins wagering, 4x conversion. Selected slots only.
BONUS

Claim a £400 Bonus + 175 Spins

FREE SPINS BONUS

new customers only

4.4 / 5
TOTAL SCORE
SUMMARY

If you can't get to the casino, you'll bring the casino to you. If you're looking for the high class feel of a real casino, then Mayfair Casino is going to look good.

If you can’t get to the casino, you’ll bring the casino to you. If you’re looking for the high class feel of a real casino, then Mayfair Casino is going to look good. They bill themselves as ‘London’s most prestigious online casino’. Are they really as good as they say they are? Read our review before signing up, to see what this casino can offer you.

Game Selection

If you’re going to sign up with any casino, you need to know that they’re offering you the best games around. What kind of games can you expect to see at Mayfair Casino?

If you love slots, you’ll be in heaven here. There’s lots of slots available that allow you to spin the reels to your heart’s content. There are plenty of slots that you’ve heard of before, such as Rainbow Jackpots and Valley of the Gods. Dig a little deeper though, and you’ll see games that you haven’t heard of before. You can spend hours perusing these slots and finding a new favourite.

If you’re more of a table games person, you’re well catered to here. There’s mostly live dealer games here, which is just what you want if you’re looking for the live casino experience. There’s 30 games here for you to enjoy, including blackjack and roulette. There’s also less well known games, such as the Dream Catcher fortune wheel.

While it’s a good selection of games on its own, you can’t deny that it isn’t the most widespread selection. While the slots are good, there’s not a lot if you’re not looking for a live table game. This makes some sense, as Mayfair Casino are aiming for a more exclusive feel. However, it would be nice to see more table games come in here.

Screenshot from Mayfair Casino website

Welcome Bonus

If you do see some games you want to play at Mayfair Casino, you’ll need to sign up. When you do, you’ll be eligible for their welcome bonus. What will you get if you sign up today?

Right now, the casino is offering a matched bonus on your first three deposits. The first deposit will be matched 100% up to £100, and you’ll get 10 free spins on the Cleopatra slots game. The second deposit will be matched 100% up to £250, and will give you an extra 25 free spins. The third deposit gives you a 50% match bonus up to £250, and an extra 65 spins.

This is an interesting offer as the rewards only go up, the more you deposit with them. It’s a good way to reward you for sticking with the casino, and the amounts they offer are rather generous too. Do be aware though, all spins must be used within 7 days, and there’s a 40x wagering limit on all the bonuses. While that’s quite high, the bonuses are still worth signing up for.

Promotions

As an existing member, that doesn’t mean you’ll be missing out on bonuses. There’s special promotions for you that allow you to win something a bit extra when you play.

These usually take the form of regular ‘boosters’. For example, there’s the Booster Bonus, which gives you a 20% match up to £100. There’s also the Weekend Bonanza Asgard, where you can get 20 spins for £20. It’s always changing, so keep an eye on the site to see what they’re offering.

One scheme that you should pay attention to is the VIP club. This is where all the big bonuses are for regular players. When you sign up and play, you’ll earn your way up their six tiers. These are marked as Amber, Topaz, Emerald, Sapphire, Ruby, and Diamond, fitting Mayfair Casino’s upscale theming. The bonuses you get as you work your way up the levels improve with each each step.

In the club, you can earn a regular deposit bonus, cashback, free spins, special gifts, exclusive games, and more. You’re well rewarded for staying with the site and ensuring that you work your way up to Diamond level here.

Site Design

When you visit Mayfair Casino, are you really getting that high end experience? The site is certainly designed to make you feel you’re playing in an exclusive club. The blue and gold colour scheme are certainly reminiscent of some of the best casinos in the country. What of the site design itself though?

The games are grouped a little oddly. They’re listed at the top of the screen, where you can see Slots, Live Dealer, Roulette, and Blackjack. If you click on the Slots tab, you’ll see they’re grouped together by developer. You can click on one to find that group of games, but if you want to see more you’ll need to click on the Slots tab itself. This takes you to the main page where you can see games sorted by newest, most popular and so on.

There’s some info that is slightly more difficult to find, too. For example, the customer service team aren’t listed in the sidebar, and there’s other info that feels as though it’s just clogging up the page.

Technically, the site runs well. Everything loads up quickly, and you’ll be able to start playing when you find your game right away. The mobile browser version is just as good, as it has been optimised for mobile browsers. There doesn’t appear to be an app for the site, but with more players choosing to use browser versions of their favourite sites, it shouldn’t be a problem.

Overall, the site looks good and runs well, but the layout is rather confusing. It’s hard to find what you want to play, as the games aren’t laid out on the home screen like you’d expect. You’ll have to jump through several menus to find them, which just feels unnecessary.

Banking Options

If you’ve decided to sign up and claim your welcome bonus, you’ll need to make that first deposit to get started. Let’s see what kind of banking options are available to you here.

There’s plenty of ways to make that deposit, should you need to. You can use bank cards like Visa, Visa Electron, Maestro, and MasterCard. If you want to use an eWallet, you can use Neteller, Boku, PaySafeCard, Skrill, GiroPay, SoFort, Trustly, and Zimpler.

That’s a good range of options, and you most likely have an account with at least one of those eWallet services. If you want to use a card, you’re well covered too. There’s plenty of choice here, which is good to see.

The minimum deposit is just £10, perfect for low rollers. The minimum withdrawal is £20, and you’ll need to wait around 5 days for the money to hit your account. That’s pretty standard for online casinos so again, it should be something you’re prepared for.

The banking here is just what you’d expect from an online casino. You’ll be able to get started in no time as it’s simple to understand.

Customer Service

All online casinos pride themselves on their customer service, and Mayfair Casino is no exception. They want to bring you that executive experience, and that means taking good care of you when you need it most. How can you get help here?

Firstly, there’s the FAQ that’s available to everyone on the website. You can sift through this to find answers to any questions you may be having about the site, or using it. In many cases, you’ll find that it answers your question for you. It saves a lot of time, so you won’t have to wait for an answer.

If you need more help, you can talk to the team using live chat. It’s great that the option is available, and the team are always ready and willing to help you out. The only problem is that the response times aren’t the fastest, and you maty be waiting a while to get an answer. It’s not ideal when you just want to get back to the game.

If you don’t want to use live chat, you can instead send them an email. All emails are answered within 24 hours, so it’s a great option if the situation isn’t urgent.

The team are available from 8am to 12pm every day, so most players will be able to get in touch when they need to. It would be nice to see the site have 24/7 support for their customers, though.

Having multiple channels for help and long opening hours work well for Mayfair Casino, but they could improve their response times. If you ever need help though, you’ll be in safe hands.

Responsible Gaming

Before you sign up with any online casino, you should take a look at their responsible gaming policy. This will tell you how they’ll help you should you ever experience problem gambling. What will they do to ensure that you stay safe?

Take a look at the responsible gaming policy here, and you’ll see a checklist that you can check your behaviours against. Are you missing work to gamble, for example, or do you feel depressed because of your gambling? If so, you can talk to the team to help put in some measures to help you.

You can choose to use reality checks on your account. These will pop up at set intervals, and will let you know how long you’ve spent on the site. You’ll have the option to close the game and log out from this message. You can also use deposit limits, so you can control how much you spend. If you want to get away from the site and cool off, self exclusion is an option.

From here, you can talk to any of the outside organisations listed here for help, such as GamCare. They’ll be able to give you advice, and help you get on top of your problem. With all these tools and links, you should be able to get the help you need, when you need it.

Conclusion

Should you sign up with Mayfair Casino? It’s the best place to go if you’re looking for that classic, high end casino in the comfort of your own home. Here are just some of the things we liked about it:

  • A good selection of games, especially if you like slots or live table games. You’ll be bound to find some old favourites here, as well as some new games you’d never seen before.
  • The banking options are very good, giving you lots of choice in how you make your deposits. The minimum deposit is low too, so you don’t need to part with a lot of cash to get started playing.
  • The customer service team are very friendly and helpful. If you ever need to talk to someone, they’ll be there ready to help you out. The FAQ is great too, as it helps you solve a lot of problems on your own.
  • Lots of responsible gaming features are here, so if you ever need help with problem gambling, the team here will have you covered.
  • The site itself is put together well, loading quickly and being easy to use once you find your game. It works well on mobile too, so you can play wherever you are.

Of course, no site is perfect, and Mayfair Casino is no different. Here’s what we’d like to see improved:

  • The site design is rather strange when it comes to game selection. Rather than laying out games on the home screen, you have to go through several menus to find what you need. It’s less than ideal as it makes it so much harder to find the game you want to play.
  • There’s no phone line for the customer service team, and it isn’t open 24/7 as others are. If you’re used to that, you may find this a problem.