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SUMMARY

If you're looking for a highly respected online casino, then you have to give Novibet a try. This site was set up in 2010, making it one of the veterans of the online casino world.

If you’re looking for a highly respected online casino, then you have to give Novibet a try. This site was set up in 2010, making it one of the veterans of the online casino world. Are they able to stand up to the new sites on the scene, and still give you a new and interesting experience? Let’s take a look at what they can do.

Site Design

When you visit the Novibet site, you’ll see it has a muted black and green colour palette. That’s very soothing on the eye,s especially compared to other, brighter casino sites out there. You can see a selection of some of the most popular games they have on the site when you visit, so you can pick one and start playing right away. If you want to find a specific option though, you can use the search function to hunt it down.

What’s interesting about the site design is that you can change it to the mobile layout, even if you’re on desktop. This lays out the games in a horizontal grid pattern, making it a lot easier to find the game that you’re looking for. Many like this option better, so it’s a nice touch to include that layout here.

As there’s a full mobile design of the site, you know that you can use Novibet on your phone or tablet with ease. That’s good news for those who like to play games on the go. Right now there’s no app, although there have been talks about creating one for years now. Right now though there’s really no need, especially as the browser version is so good. After all, do you need more apps cluttering up your phone?

Screenshot from Novibet Casino

Welcome Bonus

You’re on the site and have decided to sign up, so what kind of bonus can you expect? Plenty of other sites out there offer good welcome bonuses, so Novibet needs to be able to keep up.

The welcome bonus is pretty simple, but generous too. When you sign up, you’ll get a 100% extra bonus, up to £100, depending on how much you deposit. There’s also a £500 loyalty program, for new players only. When you sign up and earn enough points playing games on the site, you’ll gain access to that cash boost.

These offers are pretty generous, and you’ll be able to get a good head start on the site as you use them. It’s worth signing up just to give them a go.

Promotions

How about promotions for existing customers? You’ll see these too here. When you log in, you’ll see there’s a daily calendar of bonuses available to you. They revolve every day, keeping things fresh. Don’t want to take advantage of the deal they have today? Just wait till tomorrow, and you’ll have something that may tickle your fancy more.

These promotions usually take the form of free spins on certain slot games, live casino bonuses, or cashback offers. Make sure you’re always checking the site to see what they can offer you today.

VIP Program

Is there a VIP Program at Novibet? Take a look at their Promotions tab, and you’ll see that there’s the option to join the VIP Casino Club. This works a little differently to other online casino VIP programs, as there’s no ‘levels’ as such to work through. When you’re part of the club, you’ll earn credits every time you play on the site. If you earn enough, you’ll be eligible for a cash bonus at the end of the month. The more credits you earn, the more cash you’ll be eligible for. At the first tier you’ll get £50 back, while at the top tier you’ll get a full £4,000.

It’s a very simple system, so if you want to take part all you need to do is join up. Some will be disappointed that there’s no other benefits though, such as a VIP manager or special events. Is this a deal breaker for you? It very much depends on whether a cash bonus is what you’re looking for in a VIP program. It’s pretty generous though, so it’s worth signing up for.

Game Selection

We’ve seen a lot about the site so far, but what about the games they offer? Every online casino needs a good game selection to keep you coming back for more.

Novibet certainly isn’t going to disappoint. Browse the site, and you’ll see there’s a huge selection of games to enjoy. If you’re a slots fan, you’re going to be in heaven here. There’s over 1,400 slots on offer, all from big developers like Yggdrasil and Microgaming. All your favourites are on offer, like Starburst, Reel Rush, and Elvis The King Lives.

Table games more your thing? Then Novibet has you covered. There’s over 54 versions of roulette alone, and 49 versions of blackjack. There’s plenty of other table games too, such as poker and baccarat, just to name a couple. You can even join in with video poker games, if that’s more your scene.

It’s clear you’re never going to be bored when you’re hanging out on Novibet. There’s something here for everybody, so you can enjoy their game variety for hours.

Banking Options

Novibet’s looking good so far, so you’ll want to sign up and make that first deposit, so you can reap the rewards. Signing up is, in itself, very easy. You’ll just need to enter a few details, like your name and address, and provide ID to get started. If you’ve ever signed up on another site, you’ll be very used to this. It’s quick, so you’ll be up and running in no time.

How are you going to make that deposit though? As you would expect, there are a number of ways you can do so. As you’d expect, you can use several bank cards, such as Visa, MasterCard, and Maestro to make those deposits. You’re as safe as you can be with these options, thanks to Novibet’s security.

However, many people like to have an extra layer of security when making any payment online, and that’s where their eWallet options come in. There’s lots here, i9ncluding Skrill, PaySafeCard, Neteller, and even PayPal. You probably already have an account with at least one of these, so you can make your deposit and get started right away. It’s encouraging to see PayPal here, as it’s usually a sign that the site is a high quality one. PayPal don’t allow any casino site to use them, after all.

The deposit and withdrawal options look great here, so you’re bound to find one that you’ll prefer to use.

Customer Service

Every casino site needs to have a robust customer service option, as not everything can run smoothly all the time. No matter how good they are, they need to have someone on hand who can help when things go sideways. What kind of customer service are you going to get at Novibet?

Members of the site say they’ve always had good service from the team here. They’re always ready and willing to help, and you’ll get that help as soon as possible. That’s good to hear, so how do you get in touch with the team in the first place?

There’s multiple options that you can use here, with some that you won’t see anywhere else. You can use live chat on the site, their phone line, one of the several email addresses they have for different departments, Skype, and even fax. Yes, really. All these options are available around the clock, so you can always get the help you need.

Live chat, phone lines and email addresses are pretty standard for most casino sites. It’s good to see that there’s multiple email addresses though, so you can reach the right department with your query. It’s surprising to see that there’s faxing available, but that’s still going to be helpful for things like sending proof of your ID. Skype is the biggest innovation here. It gives you all the benefits of live chat as well as the phone line. You can talk to someone in real time, right there on your computer.

This is an incredibly robust customer service system, so you can see why Novibet members love it.

Responsible Gaming

Most online casinos are now adding responsible gaming feature,s with the aim of keeping their members safe as they play. It’s an encouraging step, and one we’re glad that more sites are taking. Are Novibet doing the same thing?

Take a look in the footer of their website, and you’ll see they have a tab for responsible gaming. Click on it, and it will give you all kinds of information and tools to help you. If you feel your gaming is becoming a problem, you can use one of several tools to help you stay in control. You can impose limits on your deposits and withdrawals, as well as a weekly loss limit and stake limit, to ensure you don’t spend more than you can afford.

If you need to step away from the site for a while, you can do that too. You can request a ‘time out’ period from the customer service team. If you want to exclude yourself from the site entirely for a while, that’s also something that you can do. You can do this by again talking to the customer service team. They can do this in increments of 6 months, 1 year, 2 years, 5 years, or lifetime.

On the footer of the site itself you’ll see lots of links to services that can help you if you feel your gambling is becoming a problem. You can head straight to those sites from here, and get the help you need. Having all this support on the site is good to see, as you know you can talk to the team and get assistance, should you ever need it.

Conclusion

There’s a lot to love about Novibet, as they offer you one of the most varied gaming experiences around. There’s a lot of choice when it comes to games, with over 1,400 slot games alone. There’s lots of table games too, so you’re always going to find something that you enjoy.

The banking options on offer are great, too. With so many different ways to withdraw and deposit cash, you’ll be sure to find one that works best for you. With big names like PayPal involved, you know that you’re in good hands as they don’t just partner up with anyone.

The customer service is a particular highlight here, too. There’s so many different ways to get in touch, and they’re all available around the clock. The inclusion of Skype as an option makes it even better, as you can call them that way should you need help. As there are so many options, you can pick the one that works best for you.

There are a couple of things that we would like to see improved, if possible. Firstly, the VIP Program offers you a cash bonus at the end of the month. That’s good for member,s but it isn’t giving them the other bonuses that other sites are doing. For example, special prizes and VIP events would certainly go down well.

While there’s a revolving daily deal on offer for existing members, it would be nice to see more variation in what they are. For example, perhaps offering different prizes would give members something new to look forward to when they log in.