PlayFrank Casino Offers

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Full T&Cs Apply. New Players onl. Min deposit £20. Bonuses up to a max £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply.

Get a £100 Bonus + 50 Spins


new customers only

4.4 / 5

PlayFrank Casino was founded in 2015, and has been going strong ever since. It has full licensing too, so you know it's a safe place to enjoy a game or two.

There’s no many new online casinos coming out all the time, how can you know if the one you’re looking at is good, and safe to play at? Maybe you want to go back to a more established site, where you can be sure you’ll get a good experience. PlayFrank Casino was founded in 2015, and has been going strong ever since. It has full licensing too, so you know it’s a safe place to enjoy a game or two. Is it the best casino to play at though? Let’s take a look.

Welcome Bonus

If you’re going to sign up with PlayFrank Casino, what kind of bonus are you hoping to get here? They’re up against a lot of stiff competition after all, and they need to show you it’s worth signing up with them.

The bonus here consists of a 100% matched bonus of up to £100 when you make your first deposit, as well as 50 free spins on the Starburst slot. To be able to withdraw that bonus, you’ll need to wager it 35 times first. It’s a very straightforward offer, so anyone who’s new to the online casino scene is going to find it easier than normal to get to grips with.

The wagering requirement is a little higher than other sites, but other than that it’s a good offer. You can use it to get a feel for the site, and see what they have to offer. It’s certainly a good way to get the most out of your first deposit.

Screenshot from PlayFrank Casino website


Once you’ve used that welcome bonus, you’ll want to see what kind of promotions PlayFrank Casino have for you. Can they give you extra bonuses and offers for being a returning player?

You’ll see that there are ‘daily challenges’ on the site. These change out every day, and are perfect if you want to make some extra winnings. If you do win on these games, you’ll usually win bonuses, like extra spins. They’re short games, so they’re perfect for playing on your lunch break, or when you don’t have a lot of time to sink into a game.

There’s other promotions that change out frequently too, so make sure you pay attention to them. If you keep up with all these offers, you can make some extra cash quite easily.

Loyalty Scheme

When you’re a loyal player, you want to be rewarded for coming back again and again. Will you be rewarded here? Right now, PlayFrank Casino are offering a loyalty scheme for those who sign up and keep coming back to the site.

When you play any game on the site, you’ll earn loyalty points. You’ll be able to keep track of these points at any time in your account. When you have enough, you can exchange them for a higher tier in their loyalty program.

There’s seven levels of membership in the loyalty club. These are:

  • New member
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Premium
  • Prestige

When you make your way up to the higher levels, you’ll earn rewards like birthday bonuses, live exclusive tournaments, higher deposit and cash out limits, and more. It’s worth collecting those points, as the more you earn, the better those rewards will be. It’s a fair system, and if you stick with PlayFrank Casino you’ll be earning the big rewards in no time at all.

Game Selection

What kind of games are PlayFrank offering you as a player? Is there enough choice here to keep you coming back? As a more established online casino, the hope is they’ll have a more fleshed out library, with all kinds of games that you can enjoy.

There’s certainly a large selection here, with all kinds of games that you’re bound to love. As you would expect, most of the games on offer are slots. With most of the major developers represented here, you’re going to see some high quality slots. There’s lots of old favourites, as well as newer games that you may not have heard of. As you can filter games by developer, you’ll be able to find more games by the same company if you find one that you like.

That’s slots, but what about table games? There’s a whopping 138 games here, way more than you’ll see on other sites. As you would expect, there’s plenty of variations on roulette, blackjack, and poker. There’s also less common games such as pontoon, sic-bo, and baccarat. If you’re a table games fan who wants to play something that little bit different, this is where you want to be.

That’s not where the range ends, though. There’s also a good live casino offering, perfect for those who want the real casino experience in their home. There’s around 50 games here, again way more than many others are able to offer you.

The game selection here is one of the best ones we’ve seen in a long time. If you’re tired of playing the same old games, you need to check out PlayFrank Casino. That goes double if you’re someone who prefers table games.

Site Design

This all sounds very promising so far, but what is the PlayFrank Casino site like ? Are you going to be able to find the game you want easily?

When you visit, you’ll see that the site has a pleasing bright and modern style. It’s something different than all the slick, black and red styled casino sites you’re probably used to. When it comes to usability, you’ll see it loads quickly and you won’t have any problems getting around.

The left hand side has some important links, so you can get started easily. You can create an account or log in here, as well as check out the promotions and daily challenges. Across the top of the page, there’s a ticker that shows you who’s been winning on the games, and how much they’ve won. It’s good to see that people are winning real money here.

Looking for a game? You can simply search for the one you’re looking for using the search function on the site. If you want to browse, scroll down. You’ll see games sorted by New, Slots, Classic, Table Games, and so on.

If you’re a mobile player, you’ll be glad to hear that the site works perfectly on your phone. Most casinos do design their sites with mobile browsers in mind now, and PlayFrank Casino is no exception. You’ll see that you have the choice to download the app too, from the Android and Apple app stores. They both work as well as the mobile browser version, so the choice is yours.

The site design is great, and we can’t fault it. It’s so easy to get around and find what you need. It works great on mobile, and even has an app. You have the choice of how you access the site, at any time.

Banking With PlayFrank Casino

When you want to make your first deposit, how are you going to make it with this casino? As with many others out there, they offer a choice of payment methods. If you want to use your bank account, you can use cards like Visa or MasterCard, or do a direct bank transfer. If you prefer an eWallet, then you you can choose from Skrill, Neteller, or PaySafeCard.

These are all very solid and safe options, and you may well already have an account with some of these. However, you may have been hoping for more banking options. It would have been nice to see more, especially bigger eWallets like PayPal. However, you’re still going to be OK with any of the ones on offer here.

Withdrawal speeds differ, depending on the method that you choose. For example, Visa can take up to three days, while Neteller can be as little as 24 hours. These are all very much standard across the online casino industry.

The banking is solid at PlayFrank Casino, and you’ll be in safe hands whichever option you choose.

Customer Service

Let’s talk about customer service next. Ideally, you’d never have to talk to them, as you’d never have any problems. Sometime though, you’re going to need some help. What do you do when that happens?

If you have a question, you can take a look at their FAQ page, which they call ‘Friendly Asked Questions’. It’s split up into sub categories, so it’ll never take you long to find what you’re looking for. It’s a great way to get an answer quickly, and start getting back to the game.

If you don’t find your answer here, you can use the live chat to speak to an operator. The service is available around the clock, and is even multilingual. It makes things so much easier when you know you can get an answer right away.

If you don’t want to use the live chat, you can send an email to the team. They’ll do their best to answer quickly, so you can always get help that way too.

The only way you can’t get in touch is via phone. While most people like to use the live chat, many do prefer talking on the phone. However, it remains to be seen if this is something that will be added in the future.

Responsible Gaming

Many players will be able to enjoy PlayFrank Casino without a problem, but if you find you’re developing as a problem with gaming, they can step in and help you. When you sign up, it’s a good idea to take a look at what they’re offering, so you know what’s available to you.

For example, if you’re finding you’re spending too much on gaming, you can set deposit limits. These will be made clear to you when you sign up, so you can set them up right away. These can be set daily, weekly, or monthly as needed, and can be changed at any time. It allows you to stay in control.

There are more advanced tools you can use, such as self exclusion and reality checks. These again help you stay in control, and ensure that you aren’t spending more than you can afford on the site. With these tools, you’ll be able to stay safe and enjoy the casino to the fullest, without worry.


PlayFrank Casino is one of the best casinos out there, offering a great experience to those who sign up. Their gaming library is one of their greatest strengths. With so many games on offer, you’re never going to be bored.  The table gaming in particular is a highlight, as there are so many games for you to check out. It’s amazing that they’ve brought in some lesser known games, so you have lots of variety.

The site is well designed and a breath of fresh air. The modern style is great to see, and it’s very easy to find the games you want to play. With mobile browser and app versions too, you can play the way you want, every time.

We also like all the bonuses and rewards on offer to members. You can jump in and play some daily challenges, earn loyalty points, and more. You’ll always have ways of winning little extras here. We wish the welcome offer gave you a little more, and had slightly lower wagering requirements, but it still gives you what you need.

Finally there’s great customer service here. You’ll see you can get in touch in a variety of ways. If you use the live chat, the service is available 24/7 and even offers a multilingual service. That’s something you don’t see from a lot of other online casinos.