RaceBets Offers

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New UK & IRE Customers. 18+. Minimum deposit and first bet £/€10 on fixed odds within 45 days of registration at min odds ½. Paypal & some deposit & bet types excluded. Bonus Code W20. Free bets issued as 2x £/€10 free bets on International day-of Racing (non-UK or Irish) only. Free bets valid for 7 days, free bet stakes not returned in winnings. Further eligibility and T&C's apply. www.BeGambleAware.org
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4 / 5
TOTAL SCORE
SUMMARY

If you’re in need of a betting platform that compiles all the racing markets into one place, you’re in luck. Covering greyhound, harness, and horse racing, RaceBets is a platform that supports markets across the UK and Ireland as well as various events from the global arena.

If you’re in need of a betting platform that compiles all the racing markets into one place, you’re in luck. Covering greyhound, harness, and horse racing, RaceBets is a platform that supports markets across the UK and Ireland as well as various events from the global arena. In this review, we’re going to discover whether the website is worth our time or whether it’s just a one-trick pony (excuse the pun!).

Registration and Welcome Bonus

When you decide to bet with RaceBets, the first thing you need to do is register. Providing personal details is the easy bit, the next stage of identification verification is the part that normally takes the most time and effort. Don’t worry, this is now a normal step for gambling platforms and one that’s necessary in the market today.

Firstly, you’ll need to send a photo ID which could include a passport, driving license, or any other official form of identity. From here, RaceBets might ask you to verify your bank account and this means sending a bank statement and references. Finally, as a proof of address, you might need to send a recent utility bill.

After going through all of this, it’s time to get to the fun part, and this means a welcome bonus. When you deposit £10, you’ll get a free £20 bet in return. With the wide variety of markets available on RaceBets, we don’t think this £20 bet will go to waste.

In truth, the welcome bonus is much simpler than what you might find elsewhere. Just sign up, deposit £10, place a qualifying bet with odds of at least 1.50, and then enter your bonus code (W20) for a free bet.

Screenshot from the RaceBets website

Markets

As the name suggests, RaceBets is all about racing. If you want football and other sports, you will need to look towards another platform. If you only bet on racing anyway, it’s good to know that there’s a platform that concentrates entirely on your chosen market. Since this is their focus, it’s probably the best betting website for racing you will find. As well as UK and Ireland, RaceBets cover races from Hong Kong, Belgium, Finland, South Africa, Italy, Norway, Canada, Chile, and more. If there’s an important race going on somewhere on the planet, RaceBets will probably have markets for you.

Fortunately, they also offer best odds guaranteed on all races. Again, since racing is their priority, each event will have a number of markets. Rather than spreading their time across dozens of sports, the fact that RaceBets only do racing really shows with their extensive offering.

Banking Methods

Once you have your account and you’ve found a good market, the next thing you’ll need is money in your account. RaceBets offers lots of different methods, so we’re certain you’ll find one that works for you. The main options include Neteller, MasterCard, Skrill, Visa, PayPal, paysafecard, Bank Transfer, and Maestro. For withdrawals, you have most of the same options (except paysafecard).

One of the advantages of choosing RaceBets is that the minimum deposit is just £1. Rather than having to deposit £10 or even £20 at a time, paysafecard allows you to deposit just £1 (remember to deposit £10 the first time if you want to enjoy the welcome bonus). Minimum amounts on other methods are £5 for bank transfer, £10 for Skrill, Neteller, and Visa, and £20 for PayPal.

With withdrawals, you’re allowed three free withdrawals in a 30-day period. As soon as you start doing more than three, each will come with a 50p handling fee. Maximum winnings per week is capped at £100,000 (we’re sure this won’t be a problem for most readers!).

Betting Features

We tried RaceBets, and we really liked the offers that exist for the smaller markets. While some platforms only offer promotions for UK and Irish horse racing markets, we found bonuses for Indian and American racing. With the First Fence Fallers promotion, you’ll get a refund if your horse doesn’t make it past the first fence (it might not help your reputation among friends, but it should make you feel a little better!).

Another area that impressed us was the live streaming on RaceBets. Again, they seem to go above and beyond. They could have easily stopped at streaming the UK and Ireland races, but we saw live streaming in South Africa, France, the USA, and more. For racing bettors, this makes for an all-round experience that can’t be beaten on many other platforms. If you want to watch a live stream, click on your chosen meeting using the menu at the side. If streaming is available, a button will display for you.

Mobile Experience

Most betting platforms these days have nailed the desktop experience, and therefore we want to focus on the mobile side of the brand. First things first, there isn’t an app for RaceBets. If a betting website fails to offer an app, the website needs to be perfect on a browser…and it is. The website is responsive and adjusts for mobiles and tablets, and the whole experience is optimized regardless of device. You’ll get the sleek dark grey and white appearance, the large buttons for simple navigation, and a side menu to visit other areas of the website.

Customer Support

We’ve discovered lots of positives from RaceBets so far, and not long ago we would have been about to dip into the negatives; the fact that there wasn’t a live chat feature available on the website. If you wanted to get in touch, you’d have to use one of the phone numbers. As well as a UK number, there’s also a line dedicated to those in other countries. Thankfully, there is now live chat available between 10am and 11:45pm.

Alternatively, the contact form on the website is designed for those who want to explain their problem and receive a reply in good time. If you choose the phone line, it will be open between 9am and 6pm (closes much earlier than some betting websites). Meanwhile, they say that anybody sending a comment through the contact form should receive a response within 24 hours. If you want to forget the contact form completely, you can also use the direct customer support email address.

Whenever you’re unsure and need help, just head to the Contact Us page and everything is explained properly there.

Responsible Gambling

Considering the seriousness of compulsive gambling right now, it’s disappointing that RaceBets doesn’t have a more detailed Responsible Gambling page. Essentially, they lay out the different measures in place for players. In itself, the measures are very good with self-exclusion, deposit limits, time outs, stake limits, and loss limits. The second you feel a loss of control with your betting, the settings are there to either get control back or step away for a short while.

After this, there’s not much else on the page. With some other platforms, they go into company policies regarding protecting minors and compulsive gambling. Furthermore, they provide links to important organisations and even team up with some of them. With RaceBets, it’s all rather simple and hidden; in fact, we had to go hunting through the help centre to actually find the page.

We aren’t saying RaceBets don’t take this sort of thing seriously, because the sheer number of features suggests otherwise. Yet, we would like to see more information available for players who need help.

Missing Features

On the whole, we’ve been very positive about RaceBets, and this is a testament to the hard work they’ve clearly done to create a fantastic racing website. This being said, there are two features that are lacking, and we wanted to point them out because it could be the difference between a ‘yes’ or a ‘no’ for some.

Firstly, there’s no in-play betting. If you’re someone who likes the thrill that comes with making a bet and winning a matter of seconds or minutes later, you might be left disappointed. Secondly, there’s no cash out function. Once your money is in a bet, there’s no way to get it out again. If you’re building an accumulator and want to ensure a small win before the last selection, this won’t be possible. Instead, you’re in all the way (win or lose!).

While on the note of missing features, remember that this is a racing platform. If you also enjoy betting on football, golf, rugby, or any other market, you will need a second account elsewhere.

Summary

If you’re not worried about cashing out, in-play betting, or other sports, there’s no reason why RaceBets can’t work for you. There are plenty of banking methods, the markets are wider and more varied than we’ve ever seen for racing, and the website works perfectly on mobile and tablet devices. Even with the welcome bonus, there’s nothing wrong with a £20 free bet considering it’s so easy to obtain. RaceBets is an exciting platform for lovers of horse and greyhound racing, and we can’t wait to see what they do next!