Sun Vegas Casino
Over the years, The Sun newspaper has reported headlines and made headlines themselves. However, their services go beyond printing newspapers and this has led to offerings like Sun Vegas. Today, we’re going to review this online casino and look through features such as customer support, game variety, and welcome bonus to see if the website is worth our time. Without further ado, let’s take a look!
Registration and Welcome Bonus
Like most online casinos, Sun Vegas offers a quick registration process and we like this because it means we can get playing sooner. After entering your name, they’ll ask for your DOB, email, and home address. Once you have a password and username for your account, all that stands between you and your first playing experience are the extensive terms and conditions.
What about the welcome bonus? Well, there’s a 100% first deposit bonus that works on all deposits up to £300. There’s often confusion with this type of bonus, but it essentially means that Sun Vegas will double your first deposit (minimum £10).
There are some stipulations to this offer, and the first is that it’s only open to UK players. Secondly, those who deposit through Neteller and Skrill won’t get the bonus. Thirdly, it comes with wagering requirements of 50x.
First and foremost, Sun Vegas doesn’t have nearly as many games as other online casinos, and this is important to consider before registering. Working mainly with Playtech, they have over 200. Although this will be plenty for some, it doesn’t compete with the 1,000+ seen elsewhere.
Of course, slots are the main draw and Sun Vegas offer a diverse range of games. This includes:
- Heart of the Frontier
- Age of the Gods: God of Storms
- Pharaoh’s Treasure Deluxe
- Age of Egypt
Whether you want something sport-based, nature-based, or movie-based, you’ll find a bit of everything. With the latter, we particularly enjoyed games based on The Dark Knight Rises and Superman.
Away from slots, you might prefer the live casino or table games. For example, you’ll find jackpots, table games, mobile games, keno, and a live casino. For those who like to watch a professional croupier, there’s a selection of games including 7 Seat Baccarat, French Roulette, Unlimited Blackjack, Sic Bo, and 3 Card Brag.
Unfortunately, their exclusivity with Playtech means that they don’t have games from Microgaming, NetEnt, or any other of the huge names in this niche. For some, this will be a deal-breaker because it means they don’t get some of the industry favourites.
Mobile and Desktop Experience
The Sun Vegas website might not win any awards for creativity, but it does the basics well. Navigation is simple, the home page has everything we need, and the different categories of games are easily accessible. With the links across the top of the page, we can jump between game types and have the experience we want. If you can’t find a game and want to see if it’s available on this platform, just type it into the search bar.
Elsewhere, use the special promotions tab to see the latest offers and access everything relating to your account in the drop-down menu. For those doing research and deciding if Sun Vegas is the right fit, we highly recommend visiting the desktop website first (even for mobile players). Cleverly, the platform puts a small mobile phone icon on all the games that are also available on mobile devices. This way, you see the difference between desktop and mobile fully.
During testing, we accessed the Sun Vegas website on a mobile device and had a pleasant experience. With a good number of games, we could withdraw and deposit on the mobile version of the website, and we actually prefer the simplified layout. With regards to the games themselves, the smaller screen doesn’t seem to affect the positive playing experience.
Next, every single deposit you make on the platform will earn you Loyalty Points within the VIP scheme on the platform. The more points you earn, the higher you climb in this scheme and the more perks you enjoy. To keep tabs on your points, all the important information is held within your account page. If you keep playing on Sun Vegas, you’ll soon convert your points into real cash.
Licenses and Customer Support
When playing with any online casino, you need to feel secure. The service is owned and operated by VF2011 Limited, and they have licenses with the Alderney Gambling Control Commission as well as the UK Gambling Commission. With this, you can be confident in the legitimacy of the service when entering personal information and bank details.
If ever you do happen to encounter problems, there are three customer support options; live chat, phone, and email. The Sun Vegas team actually have long opening hours for their customer support since they’re only closed between the hours of 1am and 8am. The rest of the time, they’ll reply to your emails and pick up the phone for any problems you might have.
Elsewhere, we love an online casino that takes the time to produce a FAQs page and Sun Vegas has taken this step. Before even having to get in touch, you might find the answer you need whether it relates to depositing, withdrawing, or one of the games.
Banking and Depositing
The following deposit methods are available with Sun Vegas; Apple Pay, PayPal, MasterCard, Maestro, Skrill Moneybookers, Visa, Visa Electron, MasterCard Secure Code, Paysafecard, and Neteller. On the other hand, you can only withdraw to one of three accounts using PayPal, MasterCard, or Visa.
While most online casinos require players to deposit a minimum of £10, Sun Vegas has chosen to set the minimum at £5. Interestingly, the same is true for withdrawal. Rather than having to deposit more than you want or wait until you have £20 for withdrawal, we like the fact that Sun Vegas provides a much smaller option; it allows for more of a micromanagement approach to finances.
We know that some people reading this are interested in the maximum withdrawal (while others can only dream of needing this information!), so we’ll tell you that it’s £50,000 on Visa and MasterCard while £5,500 on PayPal.
We’ve only touched on one drawback of this service so far, but it’s just about to come back and bite us again. Since we’re limited in games, this means the options aren’t as wide and varied as you might find elsewhere. Generally speaking, betting limits fall between 10p and £100 per spin on the slots. Overall, we struggled to find anything that would appease the real big-time players. If you want to lay down thousands at a time, you might be better off on another platform.
In this penultimate section, we’ve reached another important consideration when choosing an online casino in responsible gambling. When betting becomes a problem and we’re laying down money we simply don’t have, it’s nice to have a service behind us that will either step in or listen when the issue is noted. As you can imagine, a huge brand like The Sun is well versed with responsible gambling.
With a special section on the website, the first way they help is through information. The more we learn and can educate players, the more chance we have of eliminating (or at least controlling) gambling addiction. After this, they allow players to set up reality checks, deposit limits, time outs, and self-exclusion.
As a player yourself, we also recommend paying attention to the account section. Here, you can keep track of all your transactions, and Sun Vegas displays this information well.
Over a certain period of time, an RTP percentage will tell us how much a particular game pays back. For example, a game with an RTP of 94% tells us that it pays back £94 for every £100 placed. With Sun Vegas, there are opportunities to make money because the platform contains games with a respectable RTP percentage. For example, Desert Treasure has an RTP of just over 97% while Big Bad Wolf is closer to 97.5%.
Benefits of Choosing Sun Vegas
- Great games form Playtech
- Lots of live casino games
- Great interface and web design
- Website works well for mobile players
- Welcome bonus is worth the effort
- Lots of payment methods
- Rewarding VIP scheme
Drawbacks of Choosing Sun Vegas
- No support during hours in the night
- Lack of tournaments
- No games from some big developers (like Microgaming and NetEnt)
- Lack of options for high roller players
Sun Vegas Review
That brings our Sun Vegas review to an end, we hope you’ve been able to glean everything you need to decide whether or not this service is for you. As we can see above, there are plenty of benefits to enjoy if you can overlook the shortcomings. Let us know your own opinions if you’ve played on Sun Vegas!