The Pools

star

4.9

deposit

£10

min. deposit

withdrawl

£10

min. withdraw

Bet £10 Get £20

18+, UK only. Deposit and place a minimum £10 cash bet at single or accumulated odds of 1/1 or greater and we will give you 1 x £5 in free bets plus an extra 3 x £5 Free Bets the following day. Applies to first cash bet only. Free bets credited as 4 x £5 bets to use on 3x Any sport & 1x Virtuals. Cashed Out, Void or Draw No Bet wagers do not qualify for this promotion. 1 x £5 Free Bets are credited upon qualifying first bet settlement, other free bets credited by midday the day after your first bet settles. 7-day free bet expiry. Available once per customer. This offer cannot be combined with any other promotion. Full T&C's apply. | T&C apply

  • Great odds on all sports
  • Top eSports coverage
  • Lots of promos available

General information

Year founded

2022

Website

www.thepools.com

Licenses

MGA, UKGC

Betting type

Baccarat

Betting

Bingo

Blackjack

Casino

eSports

Jackpot

Live Casino

Lottery

Poker

Scratch Cards

Table Games

Video Slots

Software providers

Payment method

Deposit

Withdraw

Apple Pay

NO

NO

Bank Transfer

NO

NO

FastFunds Withdrawals

NO

NO

maestro

Maestro

YES

YES

mastercard

Mastercard Debit

YES

YES

payapl

PayPal

YES

YES

skrill

Skrill

YES

YES

stripe

Stripe

YES

NO

visa

Visa Debit

NO

YES

visa

Visa Electron

YES

YES

Support

phone

Phone support:

NA

email

Email support:

Live Chat/Form

chat

Live chat

Yes, 24/7

email

Working hours

Mon-Fri: 00:00-24:00; Weekend: 00:00-00:00

Languages

logo UK

Screenshots

Detailed review

When you want to find somewhere new to place bets, you’re never going to be short of sites to try out. ThePools is one of the newer sites out there, having been launched in 2018. Is it bringing something new and interesting to betting, and is it a site that you’ll want to try out?

Pros:

  • 30 different sports to bet on
  • Best Odds Guaranteed and Extra Place Races for horse races
  • Good offer for first time members
  • Lots of promos, including a loyalty club
  • Low deposit and withdrawal limits

Cons: 

  • No live streaming available
  • Rather dated site design
  • No eWallet options

Sports Betting Markets

Any good betting site needs to have a wide array of sports and betting markets on offer. ThePools may still be new, but they are up against some stiff competition. With this in mind, can you trust them to give you something good in terms of markets?

Right now, there’s over 30 different sports to bet on here, which gives you plenty of variety. Football, greyhounds and horse racing are all well represented here, with plenty of markets to keep you interested. Outside of those sports, you can find other popular games like golf, rugby, cricket, and so on. They have both GAA football and hurling available too, which is great to see.

Looking for something more niche? You can place a bet on MMA, table tennis, and eSports among other sports. There’s plenty to see in the eSports section in particular, as it’s such a popular new sport.

There are plenty of specials too, so you’ll want to keep an eye out, and see what’s available. Right now, you can place bets on the Olympic and Paralympic games, as well as political and entertainment markets. Rounding out their selection is some virtual sports too, so you can place bets no matter what real life games are going on right now.

This is a great range of sports and markets. No matter what you’re into, you’re going to find what you’re looking for here.

Betting Odds And Offers

There’s a reason the biggest betting sites are the biggest: Because they offer some of the best odds out there. Can ThePools compete with them? You’ll see that they do have some great odds on all their sports, especially in football and horse racing. They do offer best odds guaranteed and extra place races in horse racing too too, so they’re a tempting proposition if horse racing is your sport.

On top of these deals, you’ll find lots of other features on the site. For example, you have the option to change out odds types from fractional to decimal, so you can see odds in a way that works best for you. It’s worth taking a look around the site, as there’s plenty of things you can find here that will work for you.

In Play Betting 

Something most betting fans are looking for these days is in play betting. You want to be able to place bets on the biggest games as they’re happening. Is that something you can do at ThePools?

You’ll see they do have a sizeable in play section, which covers football, horse racing, tennis, eSports, and more. This gives you a great in play screen with up to the second graphics, showing you what’s happening. The one thing they don’t seem to have is live streaming. It’s a shame, but then only the biggest names out there have access to live streaming right now.

Site Design

While there’s not that much variety in how betting sites look, you do still want to see good design from a betting site. As a member of ThePools, what can you expect to see?

When it comes to looks, the site does feel dated despite being so new. There are also some errors in the current design, such as links for subscriptions and promotions overlapping on the home page. Looks aren’t everything of course, but it would be great to see the site get some love.

Technically though, it’s everything you want in a betting site. The site’s laid out nicely, using the usual layout you’ll see on sites like this. All sports are listed clearly on the left, all in play sport is in the middle, and the betting slip is on the right. This stays with you wherever you are on the site, so you can keep track of your bets.

You can play either on desktop or your mobile, so even if there’s a game happening right now and you’re away from your PC, you can still place your bets. The mobile browser version of the site works well, so you can enjoy all the games here. There doesn’t appear to be a mobile app for the site, so you’ll need to take that into account when you’re thinking of signing up.

As you can see, the site design of ThePools is overall great. Yes, it’s not the best looking, but it doesn’t need to be. It’s very clearly laid out, and you can easily find what you’re looking for.

Welcome Offer

TBC

Promotions

Once you’ve become a member at ThePools and used your welcome offer, are you going to be able to take advantage of any offers? You want to be able to get the most out of every bet, so let’s see what’s available here.

There is a promos page you can check out, and it is full of deals for you. No matter what kinds of sports you like to bet on, you’ll see something here for you. You’ll see the Best Odds Guaranteed and Extra Place Races offers here, that were mentioned earlier. There’s also deals on pools games, including Pools Plus where you’ll get a £5 bonus if you stake £30 or more on games the week before.

You can find other offers too, such as an Acca Boost which gives you up to 50% extra on accas with 5 or more legs. There’s also the Question of the Day promo, where you can win prizes daily for answering a question correctly.

On top of all this, there’s also a loyalty club that you can be a part of. This is how ThePools really rewards all the members who keep coming back for more. This scheme gives you a free £5 cash bet, every time you place 10 cash bets of £5 or more. It’s such a simple scheme, but it gives you something extra for sticking with them, and it’s great to see.

The promos here are one of ThePools’ strong suits, that’s for certain. If you’re looking for somewhere with lots of offers and bonuses, this is the place to be.

Banking Options

Ready to get signed up with ThePools? To get that welcome offer, you’ll need to place that first deposit and bet with it. Let’s see how easy it is to bank here.

If you want to make a deposit, you will need to do so with a debit card. Right now, the site only accepts MasterCard and Visa. There’s no option for using an eWallet, even though other sites take everything from PayPal to Neteller, Skrill and more.

This is rather strange, as even some of the newest betting sites out there are able to take eWallets. Members especially want it, as they find it so convenient to use their eWallets to make payments here. Plus, seeing big eWallets such as PayPal on betting sites is a sign that they’re trustworthy. Hopefully they will add this in in the future, as many punters would like to have eWallets as an option.

The minimum deposit here is just £5, perfect if you don’t want to drop lots of cash on the site. Do remember though, you need to deposit at least £20 to claim the welcome offer. To make a withdrawal, you’ll need at least £10 in your account. Withdrawals take around 2-5 working days to reach your account.

While it’s a shame they don’t offer eWallets as a form of payment, you can easily make payments here with your debit cards. Plus, they have low limits too, which is always good to see.

Customer Support

If you ever need help on ThePools, what can you do? You’ll be expecting a full support centre to help you if you ever do get stuck. What can you expect from this site in terms of support?

If you do have questions, the first place to go is their FAQ. This is full of all the information you may need about the site. You can search through the different sections, to get the answers you need. For example, we used it to get all the information about withdrawal and deposit limits as well as payment methods accepted here. Most of the time, you’re going to get what you need.

Didn’t see what you were looking for? Not a problem, as you can get in touch with the customer service team. They’re very friendly and ready to help you. There’s a good few ways to get in touch, too. Most members will want to use live chat, as its available right there on the site. There’s also the option to call a freephone number if you need instant help.

If you’re not in need of urgent help, then you can send an email or use the contact form on the site to send a message to the team, and they will do their best to help.

It’s great to see so many ways to talk to the team, especially the inclusion of a helpline. These aren’t usually available on most sites, so you’ll be in luck here. Overall their customer service is some of the best out there.

Conclusion

There’s no doubt that there’s lots of different betting sites out there right now. Even so, ThePools has got a lot to recommend it. They have lots of different sporting markets, and a welcome offer that gives you a chance to try the site out and see what they have to offer.

They also have some of the best betting offers out there right now. With regular deals and a loyalty club, there’s always something to reward you for being a member.

We would like to see a few small improvements to the site. For example, the site’s look could do with a refresh, and it would be great if they could start accepting eWallets for payments.

About the author

Carl Hughes

Editor

Carl Hughes

Editor

Carl Hughes is a leading expert on sports and casino betting. Carl began his career with a BSc in Sport, Exercise and Health Sciences from the University of Birmingham before working within the industry for some of the bigger names (GVC and Bet365) and has been praised as being "a leading sports betting commentator".

Bet £10 Get £20

18 + | New customers only | T&C apply