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SUMMARY

With so many bookmakers available these days, you need a reason to choose VBet, and they try to provide it with their welcome offer. For all new customers, it starts by placing a bet of between £5 and £25.

As the official betting and gaming partner of Arsenal, VBet has been making waves in the betting sphere in recent times, so it’s about time we offered our loyal readers a full review. As we assess the many features, you should walk away with a better idea of how the platform works and whether it’s worth your money. Without further ado, let’s take a look!

Background

While some gambling companies are taking their first steps in this market, others have seen it all. With VBet, they fall into the latter category after first launching back in 2003. They’ve learned from mistakes, found success, and now seem to have mastered the casino niche. If you’re going to find success, get NetEnt as a software supplier, and this is exactly what VBet did on the casino side of things. Now, they’re expanding into sports betting.

In terms of licenses, they hold them for not only the UK but also France, Malta, and Curacao. Of course, we’re mainly concerned with their license from the UK Gambling Commission since this means they can operate within England, Wales, Northern Ireland, and Scotland.

In case you’re worried about VBet on the sports betting side of things, please don’t. They have experience in this field after launching a sportsbook in Armenia many years ago. Thankfully, they know how everything works and the platform is set up perfectly. When we went on VBet, we found over 40 sports and the brand itself claim access to over 30,000 events each and every month.

Screenshot from VBET

Welcome Bonus and Promotions

With so many bookmakers available these days, you need a reason to choose VBet, and they try to provide it with their welcome offer. For all new customers, it starts by placing a bet of between £5 and £25. As long as the bet has at least three selections and each with odds of greater than 1.80, you will qualify for a free bet. Although not labelled as such, this is a 100% bonus from VBet because they will match your first bet value between £5 and £25. If you bet £25, you’ll get the full bonus.

With VBet, it doesn’t end here because they have a handful of other promotions that are always available for bettors. For example, the ‘Weekend Cashback’ offer sees players refunded 10% of their bet (maximum £20) under certain conditions. Meanwhile, while we were playing on the website, there was a special ‘Acca Insurance’ offer. If one selection failed to come in, bettors were getting a 100% refund as a free bet. For the bet to qualify, you needed to have six selections, a stake of between £2 and £50, and only one leg losing.


Even after this, VBet widely advertises their ‘Best Odds Guaranteed’ for horse racing. Comparing the price and the starting price, they will always pay the larger price. This is available for new and existing customers, and it works for all horse racing events across the UK and Ireland.

Markets

Whenever we review a sports betting website, one of the most important factors (unsurprisingly) is the number of sports available. Firstly, they cover all the biggest sports, so this is one tick next to their name. Whether you bet on football, tennis, cricket, basketball, or ice hockey, you’ll be fine. What’s more, football is covered extremely well (to the point where we found 400 individual markets available for a single fixture).

While this is enough for some, it won’t be for others and this is where their niche markets come in; this includes freestyle wrestling, water polo, NASCAR, hurling, and many more. For those into eSports, the market that doesn’t seem to stop growing, VBet are also present here.

If you like to take advantage of live betting and place stakes as the event unfolds, your special skill is rewarded with lots of live markets. It’s not surprising that the biggest events have live markets, but the surprise came when we placed a live bet on a Gambian First Division game. If you’re someone who likes to bet on any team, regardless of where they’re from, this might be the service for you.

Mobile and Desktop Experience

On the face of it, the VBet website looks amazing, and it’s easy to navigate. With the sleek blue and pink/purple theme, it’s easy on the eyes and has an accessible menu running along the top. As well as In-Play, this top menu also has Pre-Match, Live Casino, Casino, Games, BetGames TV, and eSports. When on a tablet or mobile device, this menu collapses so that the fun experience continues without a menu getting in the way (something we’ve experienced with some platforms!).

Once your bet is on, you can keep tabs on events with the statistics, Match Centre, and Live Calendar. Whether you’re focused on one game or several (what’s a Saturday without an outrageous 15-team accumulator?), you’ll see exactly what you want to see. In terms of the layout, you also have an opportunity to switch between the European and Classic appearance.

For mobile players, you’ll be glad to hear that there’s an app. Available for both Android and iOS, the app will keep you logged in and help you to place a bet instantly; you can respond to live events quicker than ever. You don’t need the mobile app, however, and some players choose to bet using the web browser on a mobile device. As mentioned previously, the website has responsive design. We did get a little frustrated with the many graphics and banners, but the pages load quickly and it’s still simple to navigate between areas.

Banking Methods

If you’ve been keeping up to date with the many new services entering this market, you will have seen that the number of depositing and withdrawal methods only seem to be expanding. To deposit, you can use paysafecard, PayPal, Visa, MasterCard, bank transfer, Neteller, Qiwi, Skrill, and plenty of other eWallets. Similarly, those wanting to withdraw will also have lots of the same options.

While most depositing methods process instantly, there are some that require documentation. On the other hand, withdrawal requires verification. Don’t think that you’ll find a service without this hassle because it’s now a requirement for all platforms with a UK license.

Once you’re all set up, the minimum deposit is set to £5 and there’s not actually a displayed maximum for depositing. For the high rollers, maximum winnings are capped at £100,000 (we’re not sure this will affect a huge number of readers!).

Customer Support

First things first, they have a phone number, and this is great news because too many services don’t have this point of contact. We were also happy with the rest of their support; you can contact VBet via email and live chat too. Elsewhere, not too many betting platforms produce a FAQs page on their website, so we have to praise them for this addition.

If you need quick answers, we recommend live chat. Often, companies take too long to reply to customers on email. Even once they’ve replied, there’s a back and forth that continues over a period of days. Sometimes, it’s a week before a problem gets resolved. With live chat, the back and forth occurs immediately and we can normally resolve problems on the same day.

Responsible Gambling

Finally, the commitment of VBet to responsible gambling is clear to see. In their dedicated page, they talk about their policy and how they help bettors to avoid the clutches of addiction. Before anything else, this starts with security and betting features such as deposit limits, reality checks, time outs, and self-exclusion. For some people, even self-exclusion isn’t enough, and this is why VBet offer an account closure option. Once this is done, the account is irretrievable.

In truth, we like VBet’s approach to responsible gambling and the information available on this page is second to none. While some services only cover the basics, VBet offer lots of advice, the signs of problem gambling, rules for responsible gambling, protection of minors, and player security. What’s more, there are links to important organisations including:

  • GamCare UK
  • GambleAware
  • Gambling Therapy
  • Gamblers Anonymous UK

Verdict

With lots of sports betting opportunities, good customer support, and a serious approach to responsible gambling, we wouldn’t deter people away from this platform. The graphics got annoying for us on the mobile platform, but you might be able to overlook this easily enough. Additionally, you will almost certainly find more extravagant welcome bonuses on other platforms.

As long as you understand these drawbacks and can enjoy the experience despite them, it’s hard to ignore VBet. With large fixtures, the depth of the individual and in-play markets is incredible. Also, their casino offering has great reviews if you want to switch across once you’re finished with sports betting!